Service Description:
Our physiotherapy services include assessment, treatment, and rehabilitation provided by licensed physiotherapists in the comfort of your home.
Appointment Booking:
Appointments can be scheduled by contacting us through the numbers provided above. A minimum notice period of 3 hours prior to session time is required for reschedule. Early morning sessions can be rescheduled only before 8.00 pm on the previous day. Failure to provide adequate notice may result in cancellation fees.
Fees and Payments:
Fees for services will be communicated upfront and may vary based on the type and duration of services required. Payment is due at the time of service delivery. We accept cash, digital payments, or other methods as specified.
Health Information and Consent:
Clients are solely responsible for providing inaccurate health information, resulting in the concerned consequences. Confirmation of services results in clients' consent to necessary assessments, treatments, and sharing of relevant information with our healthcare professionals.
Privacy and Confidentiality:
We prioritize the confidentiality of client information and adhere to data protection laws. Anonymized data may be used for internal research and improvement purposes.
Safety and Conduct:
Clients are expected to create a safe environment for physiotherapy sessions. Any inappropriate conduct may result in immediate termination of services.
Cancellation Policy:
Cancellations made within a specified timeframe may not incur charges. Late cancellations may be subject to a fee.
Emergency Situations:
In case of a medical emergency during a session, our physiotherapists will follow established protocols and seek immediate medical assistance.
Liability:
While our physiotherapists strive to provide effective and safe care, the company is not liable for unforeseen outcomes or injuries during or after treatment.
Termination of Services:
Either party may terminate services with reasonable notice. Non-compliance with terms may result in immediate termination.
Feedback and Complaints:
We encourage clients to provide feedback for continuous improvement. Complaints will be addressed promptly through our customer service channels.
Governing Law:
These terms and conditions are governed by the laws of India. Any disputes will be resolved through arbitration in accordance with Indian arbitration laws.
By availing our services, clients acknowledge and agree to these terms and conditions. The company reserves the right to update or modify these terms, with notice provided to clients in advance.